Shipping and ordering
Still have questions? We're here to help Monday through Friday 8am to 4pm PST.ย
When will my order ship/deliver?
The short answer is whenever you want!
During the checkout process, you will be prompted to select a requested delivery date*, Tuesday โ Friday, up to 60 days in the future. This is perfect for shopping ahead of time for holidays, birthdays, or special occasions.
We ship via FedEx Express service. Most orders arrive on the target date, but sometimes it may arrive a day early or take an extra day to arrive. If you're planning a party, choose a day or two
early to be safe.
Important Notes for all Shipments:
- We ship via FedEx Express Service, Monday โ Wednesday with enough frozen gel ice to 2-3 days of transit time in case there are delays- Once your order ships you will receive an email with your FedEx tracking information.
* Requested delivery dates may not be available for all products.
How do you ship?
We ship exclusively via FedEx Express Service.
Do you ship internationally?
At this time, we only ship to addresses within the 50 U.S. states. We do not ship to international addresses or U.S. territories.
How much does shipping cost?
We charge a flat rate of $20 per package within the contiguous United
States. Shipments to Alaska and Hawaii are a flat rate of $35 per package.
If ordering multiple items/gift packs and more than a $20 charge is assessed on your bill it is because we have determined that your multiple-item order cannot ship in one package.
Can I ship to multiple adresses in one order?
Yes! Select gift items are available to ship to multiple addresses Corporate and Volume Gifting page. From there, you can easily send gifts directly to multiple recipients or choose E-Gifting and let your recipients provide their own shipping information.
Please note that multiple-address orders must be placed through our Corporate and Volume Gifting page rather than through our regular online store.
Can I ship to a PO Box?
Due to the perishable nature of our products, we are unable to ship to a PO Box. When checking out, please provide physical shipping addresses only.
Need more help?
Please call us at 800.591.6878 or email us atย info@pointreyescheese.com, Monday
through Friday 8am to 4pm PST.ย
Visit the Farm
A truly unique experience, worth the trip to Point Reyes.
Reservations and planning your visit.
If you plan to visit our marketplace, no appointment is necessary. We have everything you need to sample and shop for cheese, gifts and picnic supplies.
Hours: Monday-Saturday 11:00am-4:00pm
That said, The Fork is not a restaurant. We do not offer walk-in dining or ร la carte ordering. All food service is event-based and by reservation only.ย
If an experience does not appear on a specific date, it is not being offered that day.
Directions to the farm.
Cell service is spotty, download directions before heading to the farm.
Do we offer tours?
No. We have paused our farm tours indefinitely to prioritize the health and safety of our cows.
Marketplace hours and info.
Our marketplace one stop shop for all your cheesy needs! It's worth the visit, even if you haven't reserved a tasting.
We stock everything you need for the perfect picnic, from cheeses and pairings to locally-made gifts and treats to bring home.
Hours: Monday-Saturday 11:00am-4:00pm
Refund & cancelation policy.
Fork reservations are transferrable to other guests for the event booked, but are not refundable.
Gift cards for cheese tastings.
Looking for the perfect experience to gift to someone special? We offer gift cards for cheese tastings, see the next section and give the gift a truly unforgettable tasting on the coast of California.
Pets and service animal requirements.
The Fork & Point Reyes Farmstead comply with local, state, federal health and ADA regulations.ย As a food production facility, we are unable to accommodate pets on the property - with the exception of service animals.ย The ADA from the Department of Justice establishes service animals as "dogs that are individually trained to do work or perform tasks for people with disabilities. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA."
While we love pets, we are not pet friendly and ask that you leave your non-service animals at home or safely in the car during your visit to the farm.
Corporate & Volume Gifting
From one thoughtful gift to hundreds, we make gifting easy.
Who is Corporate & Volume gifting for?
Whether you're an executive, manager, or someone who works closely with clients, our Corporate and Volume Gifting program makes it easy to show appreciation to employees, colleagues, clients, and partners by sending multiple gifts to different recipients โ all in one order.
Not gifting for business? No problem! Our volume gifting options are also available to anyone looking for an easy way to send gifts to multiple friends and family members for the holidays, special occasions, or just because.
How does Corporate & Volume gifting work?
We make gifting to multiple recipients simple! Choose the option that works best for you:
Ship Gifts Directly: Ship Gifts Directly: Select your gifts, enter each recipientโs shipping address and gift message, and choose your preferred delivery date. Place your order through your custom gifting portal, then easily track deliveries as we pack and ship each gift directly to the recipientโs door. Our self-service portal accommodates up to 150 gifts per order.
ย Looking to send more gifts? Contact us directly at info@pointreyescheese.com.
Send E-Gifts: Donโt have everyoneโs shipping address? No problem! Choose and pay for the gifts youโd like to send, then send them by email. Recipients can enter their own shipping information and choose when theyโd like their gift delivered.
ย
How can I track and manage my gifts?
After ordering you will get access to a person gifting portal. Your personal gifting portal gives you full visibility into your gifts from start to finish.
For Direct Ship orders, you can track each giftโs shipment and delivery status.
For E-Gifts, you can see when recipients have redeemed their gifts and track their status through delivery. If someone hasnโt redeemed their gift yet, you can send them a reminder or copy their unique gift link to share with them directly via text or another method.
Can I send different gift boxes to different recipients?
Yes! Simply add each gift pack you'd like to send to your cart, then assign it to the recipient of your choice based on their preference at checkout.
Are there discounts or promotions available?
Yes! Orders with 15 or more recipients automatically receive a 15% volume discount at checkout. This discount applies to both Direct Ship and E-Gift
orders.
Please note that other Point Reyes Farmstead Cheese Co. promotions, discounts, and offers cannot be applied to Corporate and Volume Gifting orders.
What is the lead time to place an order?
Our lead time is generally about 7 business days but may vary depending on order volume and time of year. The delivery calendar at checkout will always show our next available delivery date.
Need your gifts sooner? Contact us directly! While we canโt guarantee an earlier delivery date, we may be able to accommodate your order depending on current availability.




